Terms of Sales


These “general terms and conditions of sale” apply to legal transactions relating to products marketed to its customers by Yoromiso in its virtual shop.


The following words or phrases shall have as part of the present meaning:

Internet Boutique: Designates the website of Yoromiso on which the products are presented and sold to customers.

Order: Designates the contract of sale between Yoromiso and the customer of the Internet boutique of Yoromiso.

Product Data Sheet: Designates the classified information concerning a product supplied by Yoromiso when the product is put on sale in its Internet boutique.

Products: means all the goods and services put up for sale by Yoromiso in its internet shop.

Service: Designates the sale of products by Yoromiso to the customers of its internet shop.

Transaction: Means all transactions, secure processing, authorisations and agreements inherent in the payment of the price of products ordered by credit card or other.


The purpose of these general terms of sale is to define the terms and conditions to which Yoromiso proposes and sells its products to its customers.
These general terms and conditions of sale shall prevail over any other conditions contained in any other document, except for the prior derogation, express and written.


The customer acknowledges having read the present general conditions of sale at the time of the order and expressly declares that they are accepted without reservation.
The present general conditions of sale govern the contractual relations between Yoromiso and his client, both parties accepting them without reservation.


The majority of the products offered by Yoromiso to its customers are available according to the site yoromiso.fr.
However, all products marketed by Yoromiso may or may not be subject to online sales.


Automatic recording systems are considered to be proof of the nature, content and date of the order.

Yoromiso will confirm to the customer the acceptance of his order by sending a confirmation message to the email address that the latter has communicated. The sale shall be concluded only after the dispatch of the said order confirmation.

Yoromiso reserves the right to refuse or cancel any order of a customer in particular in the event of the insolvency of the customer or in the event of a default of payment of the order concerned or of an earlier delivery, of a dispute concerning the payment of a Previous order or in case of stock failure.

The particulars indicated by the customer, when entering the information inherent to his order, engage the latter. Yoromiso cannot be held responsible for the errors made by the customer in the wording of the address of the recipient of the order (delivery adress, billing address in particular) and delays of delivery or the inability to deliver the Ordered products that these errors could generate.


After confirmation of the order and subject to the perfect payment of the price of the ordered products, Yoromiso agrees to send to its customer the products ordered at the delivery address within 1 to 10 working days on average.
Some products like the Koji requires a production of several days is the delivery time will take into account this manufacture if the quantity ordered is not in stock.

All the products specified in the orders placed at Yoromiso are for the personal use of the customers or the recipients whose name is mentioned at the address of delivery.

Where applicable, the customer undertakes to pay upon receipt, all taxes, duties, taxes and other present and future charges due for the delivery of the said products themselves; The joint and several liability of Yoromiso cannot at any time be engaged in this capacity.

The delivery will be carried out by mail according to our convenience. The average delivery time after shipment is 72h. This time limit is indicative and may be longer depending on the carrier’s possibilities. Yoromiso cannot be held responsible for any delay caused by the post and independent of his will. Any delay can not claim entitlement to compensation.

In case of delay of delivery exceeding twenty (20) days, the customer may, if he so wishes, and except in cases of force majeure, denounce the contract of sale by registered letter with request for notice of receipt. This right shall, however, be exercised within sixty (60) working days from the date of delivery initially provided for in the contract.

Upon receipt of the ordered products, the customer or the consignee must check the good condition of the goods delivered, and will take notice of their conditions of employment.

In the event that one or more of the products ordered are missing or deteriorated, the customer or the consignee must make any reservations with Yoromiso.
In case of apparent defects, the customer has the right of return under the conditions laid down in the instructions for use of the property.

For reasons of availability of the ordered products, an order may be subject to several successive deliveries to the customer.

In the event that the customer wants the products ordered to be delivered to two separate addresses, it will be appropriate for the client to pass 2 separate orders.


The customer has a period of 7 days after receipt of the products ordered to return them to Yoromiso against exchange or reimbursement. In this case, the customer will have to return the new and intact products to the following address:

Yoromiso – Place des tilleuls – 11390 Caudebronde – France

In the event of the exercise of the right of withdrawal, Yoromiso undertakes to reimburse the sums paid by the customer, without charge, except for the costs of return.

Reimbursement is due within a maximum period of 14 days.


The price is expressed in euro.

The price shown on the product sheets does not include the costs of transportation.

The price indicated in the order confirmation is the final price expressed all taxes included. This price includes the price of the products, the packaging and the shipping costs.


The price charged to the customer is the price indicated on the order confirmation sent by Yoromiso.

The price of the products is payable in cash by one of the means of payment proposed on the site on the day of the actual order.

The order validated by the customer will only be considered effective when the secured Bank payment Centre has agreed on the transaction and, if necessary, after acceptance of the risk management by the insurer.


The present general terms and conditions of sale are subject to French law.


Yoromiso cannot be held liable for any damage of any kind, whether material or immaterial or bodily, which could result from the misuse of the marketed products.
Yoromiso’s liability will, in any event, be limited to the amount of the order. In case of difficulties in the application of this contract, the client and Yoromiso reserve the possibility, before any legal action, to seek an amicable solution.

In the absence of professional customers, the Tribunal de Commerce de Carcassonne is solely competent, irrespective of the place of delivery and the method of payment accepted.


In all cases Yoromiso will not be held responsible for the failure to comply with the regulations and legislative provisions in force in the country of reception. Yoromiso’s liability is systematically limited to the value of the product in question determined on the date of the day and time of dispatch.

The customer can contact the customer service by mail at: contact@yoromiso.fr

Answer: Within 48 hours.


All products sold not Yoromiso are subject to a bacteriological analysis of “food conformity” available on request at the following address: contact@yoromiso.fr


The information of the personal information collected for the purposes of the distance sale is obligatory, as this is indispensable for the processing and delivery of orders, the preparation of invoices and guarantee contracts. The lack of information leads to the non-validation of the order.

In accordance with the law “Informatique et libertés”, the processing of personal information relating to clients has been the subject of a declaration to the national Commission of Informatics and Freedoms (CNIL).

The customer has (article 34 of the Law of 6 January 1978) A right of access, modification, rectification and deletion of the data which concern him, which he may exercise with the CNIL. In addition, Yoromiso undertakes not to communicate, free or with consideration, the contact details of its customers to a third party.


The products in stock when you order will be reserved for 10 working days, the time for you to send us the bank transfer. After this period, we no longer guarantee the immediate availability of the ordered items.